Quality Overview

Quality Policy

SaniSure companies are committed to the highest level of quality in the manufacture, distribution, and support of our products. Quality compliance to our customer requirements and satisfaction shall underlie all of our efforts in design, manufacturing, sales, and support.

Quality Management System

Our quality management system is certified to the ISO 13485:2016 standard. We apply cGMP guidelines, where applicable, throughout our manufacturing operations.

Environmental Monitoring

Our routine Environmental Monitoring program ensures our assemblies are manufactured in a clean and controlled environment. The program entails weekly internal testing including air, surfaces, and technician cleanroom gown.

Our cleanrooms are annually certified by a qualified testing service provider, ensuring our manufacturing environments meet the acceptance criteria set forth by the applicable ISO and USP standards.

Complaint Process

To submit a customer complaint, please fill out the Customer Complaint Form and email it to the relevant location listed below.

United States:

Europe:

General Quality Requests

To submit any change notifications, please send an email to the relevant location listed below:

United States:

Europe:

General Quality Requests

Requests for quality documentation such as questionnaires, material information, and agreements, as well as audit schedules, can be done via the relevant location listed below:

United States:

Europe:

Want to learn more about our biomanufacturing solutions?

With a global footprint, SaniSure® is committed to developing and manufacturing high-quality single-use components and solutions.

Reach out to us to learn more!