SaniSure®

Quality Overview

Quality Policy

Sani-Tech West companies are committed to the highest level of quality in the manufacture, distribution, and support of our products. Quality compliance to our customer requirements and satisfaction shall underlie all of our efforts in design, manufacturing, sales, and support.

Quality Management System

Our quality management system is certified to the ISO 9001:2015 standard. We apply cGMP guidelines, where applicable, throughout our manufacturing operations.

VIEW OUR ISO 9001:2015 CERTIFICATE

Environmental Monitoring

Our routine Environmental Monitoring program ensures our assemblies are manufactured in a clean and controlled environment. The program entails weekly internal testing including air, surfaces, and technician cleanroom gown.

Our cleanrooms are annually certified by a qualified testing service provider, ensuring our manufacturing environments meet the acceptance criteria set forth by the applicable ISO and USP standards.

Complaint Process

To submit a customer complaint, please fill out the Customer Complaint Form and email it to the relevant location listed below.

United States:
Camarillo, California: Customerfeedback@sanisure.com
Sparta, New Jersey: Quality.nj@sanisure.com
Twinsburg, Ohio: Quality.tw@sanisure.com

Europe:
Stapleford, United Kingdom: quality.uk@sanisure.com
Bascharage, Luxembourg: quality.lx@sanisure.com

Change Notification

To submit any change notifications, please send an email to the relevant location listed below:

United States:
Camarillo, California: Change-Notification@sanisure.com
Sparta, New Jersey: Quality.nj@sanisure.com
Twinsburg, Ohio: Quality.tw@sanisure.com

Europe:
Stapleford, United Kingdom: quality.uk@sanisure.com
Bascharage, Luxembourg: quality.lx@sanisure.com

General Quality Requests

Requests for quality documentation such as questionnaires, material information, and agreements, as well as audit schedules, can be done via the relevant location listed below:

United States:
Camarillo, California: Quality@sanisure.com
Sparta, New Jersey: Quality.nj@sanisure.com
Twinsburg, Ohio: Quality.tw@sanisure.com

Europe:
Stapleford, United Kingdom: quality.uk@sanisure.com
Bascharage, Luxembourg: quality.lx@sanisure.com

Want to learn more about our biomanufacturing solutions?

With a global footprint, SaniSure® is committed to developing and manufacturing high-quality single-use components and solutions.

Reach out to us to learn more!